LampScout / Privacy
A clear look at how your information is handled.
This policy explains what LampScout may collect when you visit lampscout.com.au, how that information may be used, and the choices available to you.
Privacy should be understandable before you share anything.
01 / The basics
About this policy
LampScout is an Australian website that publishes independent lamp guides, comparisons and buying information. This policy applies to information collected through lampscout.com.au and related pages, tools and forms that link to this policy.
In this policy, “LampScout”, “we”, “us” and “our” refer to the operator of LampScout. “You” means a visitor or user of the website.
Plain-English summary: LampScout is designed to let you browse guides without creating an account. We collect information you choose to send us, technical information needed to run the site, and limited information from cookies or similar technologies where those tools are enabled.
We aim to handle personal information consistently with the Australian Privacy Principles. The principles cover collection, use, disclosure, security, correction and access to personal information.
02 / What may be collected
Information we collect
The information collected depends on how you use the website. You can read most LampScout pages without telling us who you are.
Information you provide
If you contact us or submit a form, we may receive your name, email address, message and any other information you decide to include.
Technical information
Our hosting and security systems may record an IP address, browser type, device details, referring page, approximate location and access times.
Usage information
Where analytics are enabled, we may receive aggregated information about pages viewed, links selected, device type and general site performance.
Preference information
Some tools may remember choices such as a dismissed notice, accessibility setting or calculator preference for a short period.
We do not ask for sensitive information through ordinary LampScout pages. Please do not send health, financial, identity document or other sensitive information in a general message.
03 / Why information is used
How we use information
We may use information for the following purposes:
- to operate, secure and maintain the website;
- to respond to questions, feedback or requests you send us;
- to understand which pages and tools are useful so we can improve LampScout;
- to detect spam, abuse, fraud, attacks or technical problems;
- to comply with legal obligations and protect our legal rights; and
- to measure the performance of eligible affiliate links and advertising activity where those tools are enabled.
We do not sell your personal information as a standalone mailing list. We do not use information collected through a message for an unrelated purpose without a lawful basis or your consent where consent is required.
How long information is kept
We keep information only for as long as it is reasonably needed for the purpose for which it was collected, to maintain business records, resolve disputes, meet legal obligations or protect the website. Retention periods can differ depending on the type of information and the service that stores it.
05 / Retailer links
Amazon affiliate links
LampScout participates, or may participate, in the Amazon Associates Program. When you click an eligible Amazon link and make a qualifying purchase, LampScout may earn a commission at no extra cost to you.
Required disclosure: As an Amazon Associate I earn from qualifying purchases.
Amazon may use tagged links, cookies and other technologies to attribute a purchase or action to a referring website. After you leave LampScout, Amazon’s own privacy notice, terms and policies apply. LampScout does not process your Amazon order, payment details, delivery information or customer service request.
Amazon’s Australian Associates Program Operating Agreement explains the programme, tagged links and disclosure requirements. Product prices, availability, delivery terms and ratings can change on Amazon, so check the retailer page before ordering.
06 / Services around the site
Third-party services
LampScout may rely on carefully selected providers for hosting, security, analytics, email delivery, spam prevention, embedded content and affiliate link measurement. Those providers may process limited information to provide their services.
Some providers may operate outside Australia. Where information is disclosed overseas, the applicable provider may handle it under the laws of its location and its published privacy terms. We do not control the privacy practices of websites reached through external links.
External links
LampScout links to retailers, government sources, research publishers and other websites. An external link opens a separate service. Review that service’s privacy policy before submitting information or making a purchase.
07 / Keeping information safe
Security and data breaches
We use reasonable technical and organisational measures for the size and nature of the website. These may include access controls, secure hosting, software updates, backups and monitoring for suspicious activity.
No internet transmission or storage system can be guaranteed completely secure. If we become aware of a suspected data breach involving personal information, we will assess it and take steps required by applicable law, including notifying affected people and the relevant regulator where required.
08 / Your choices
Access, correction and deletion
You may contact us to ask what personal information we hold about you, request a correction, ask us to delete information where appropriate, or withdraw a consent you previously gave. We may need to verify your identity before responding.
Some information may need to be kept for legal, security, fraud prevention or record-keeping reasons. If we cannot fulfil a request, we will explain the reason where the law allows us to do so.
You can also control cookies through your browser settings and avoid clicking an affiliate link if you do not want the visit attributed to LampScout.
09 / Questions and complaints
Contact LampScout
For a privacy question, access request, correction request or complaint, please use the contact details published on the LampScout contact page. Include enough detail for us to understand the request, but do not send passwords, payment information or identity documents unless we specifically ask for them through a secure process.
We will review privacy complaints and respond within a reasonable period. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy when the website, services or applicable requirements change. The latest version will be published on this page. Check this page from time to time if you want to stay informed about how LampScout handles information.
Useful official information
Learn more
- Australian Privacy Principles, Office of the Australian Information Commissioner.
- Privacy complaints, Office of the Australian Information Commissioner.
- Amazon.com.au Associates Programme Operating Agreement.